If the casino decides to react, we will reopen the complaint and you will be notified by email. However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach. I have tried to contact the casino repeatedly but had no success. We would like to ask the casino to reply to this complaint. I don’t know what your job is within Lucky Max Casino, but you are a wet pot of scammers and there are a lot of experiences expressed on the internet.
The casino is a scam and u casino guru should’ve just mark them fraud Do I understand correctly that your account was closed on the 2nd of June? Why you need a review to close account of gambler addiction? Let me tell u such a rude and disgusting casino. You only talk to casino guru representative and ignoring my problem.
They split the 1P cashball and took home $21,582 each on October 24th just in time for our BIG EXTRAVAGANZA!! Congratulations to two lucky locals!! Come play at the South Point, your Jackpot is waiting for you to come claim it! A HUGE congratulations to our Lucky Winner at our 7PM session on FRIDAY, NOVEMBER 27th!!
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After that, the player was sent for verification. Thanks for taking time to review our casino. Since this time they ignoring my problem and don’t want to add a limit or close my account.
I need a timeline for this process and when I can expect your cooperation? While we aim to respond to all inquiries promptly, response times may vary based on the volume of requests we receive. I would like to request the presence of a representative from the casino in this conversation. This is what i have for now and the casino still doesn’t want to close it I asked them through the chat many times.

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I’m sorry to hear about your negative experience with LuckyMax Casino. I asked them so many times but they don’t cooperate. We noted the lengthy self-exclusion process and recommended improvements, but ultimately, the casino did not engage meaningfully, leading to the complaint being marked as unresolved.

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Wondering if the hype about live dealer games is actually worth it? This limitation significantly reduces how often I can engage with their games. However, the lack of mobile support is a major letdown for someone who plays on the go.

LuckyMax Reviews 1

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Customer support was a bit slow but helpful in the end. The customer support was a bit slow but helpful in the end. I had issues with the deposit process, and their customer service wasn’t very helpful.
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